Vet poison information line
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Pet Poisoning: Immediate Expert Guidance Now Available
The Challenge of Animal Poisoning
Swift Access to Expert Advice During Emergencies
Dealing with animal poisoning in an emergency can be a daunting task. With thousands of potential poisons, even veterinarians may struggle to navigate the complexities and risks.
Introducing a Valuable Resource
Veterinary Poisons Information Service (VPIS)
Veterinarians have long relied on the Veterinary Poisons Information Service (VPIS) for critical advice on poison-related cases. Now, this invaluable resource is accessible to pet owners as well.
A Tailored Solution for Pet Owners
Recognizing the unique needs of pet owners, VPIS has launched a dedicated helpline. This helpline is designed to address the specific concerns and queries of pet owners, ensuring they receive appropriate guidance.
How the Helpline Works
24/7 Triage Service
The helpline operates as a 24-hour triage service, offering initial assessments to determine whether a visit to the vet is necessary. It serves as the initial point of contact for pet owners worried about potential poison exposure.
Cost and Contact Information
Affordable Assistance
While not a free service, the helpline's fees are reasonable given the urgency of poison-related situations. Call charges can be found in the download section of this website.
As of 2017, the rates are as follows:
- £20 from 8 am to 8 pm, Monday to Friday (excluding Bank Holidays)
- £30 outside of these hours
Contact Details
For immediate assistance, pet owners can reach the Animal Poison Line at 01202 509 000.
What Information to Provide
Essential Details for Effective Assistance
When contacting the poison line, provide as much information as possible, including:
- Animal's breed, sex, age, and any existing medical conditions
- Animal's weight and name
- Details of the substance ingested, including product name and ingredients
- How the pet was exposed (e.g., ingestion, skin contact)
- Quantity of exposure and the time it occurred
- Whether this is a one-time exposure or if it has happened before
Access Additional Resources
For further information, explore the leaflets available in the course's download area.
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